Below are some commonly asked questions that explains what you can expect.
What is changing with recycling?
Each home will receive a NEW 64-gallon green cart with yellow lid for items considered recycling.
When will this change occur?
Residents can expect to the get their new carts delivered the last week of February, with services starting March 2.
How much will it cost?
For Boerne Utilities customers, there will be no additional cost for these new recycle bins and new programs.
Why the change?
Drivers can pick-up more carts. The technology in the trucks keeps noise to a minimum and is better for the environment. The automated carts are also more resistant to tipping by animals and a cover reduces blowing litter and strewn garbage.
Why is this better?
The automated service is safer should the driver have to exit the cab. It also eliminates exposure to sharp objects and pathogens in the waste.
What else is changing?
Bulky item pick-up will now occur monthly with a limit of 4 cubic yards, as opposed to every six months.
What can be picked up? Carpeting (cut into 4 foot bundles), household furniture, appliances with CFCs removed
NOT Bulk Waste
Appliances containing CFCs, batteries, concrete, brick, asphalt, and roofing , construction debris from a contractor, gasoline, items heavier than 200 pounds, paint, motor oil and filters, tires.
Also, as part of this transition, Boerne utilities customers will now be able to take advantage of hazardous waste collection. Contact Waste Management’s ‘At Your Door’ at 800-449-7587 or email@example.com.
Where do I place the carts for pickup?
The cart must be at the curb or street with the handle facing your residence, and the lid should open towards the street. Carts must be placed at least 4 feet away from each other and other obstacles such as utility poles, mailboxes, trees, fire hydrants, and parked cars.
Why do I need to provide space between my garbage and recycle carts?
Since a different vehicle collects each cart, the collection arm on the automated vehicles requires 3 feet of space to make the collections safely.
What can I do with my old bin?
There are plenty of options. Many people choose to keep their bins and use them around the house as indoor recycling or as a storage bin in the garage.
If I am already paying a fee for a larger bin, will I keep paying?
No. Those residents will also receive a new bin and WM will collect those older bins.
Can I use a non-Waste Management bin?
With the use of the new bins, drivers will no longer have to get out of the truck to manually collect the recyclable content. That means only Waste Management designed bins can be used for the automated system.
Additional information will be provided in the coming weeks as we prepare to roll out these new and expanded services. If you have any immediate questions you can call customer service at 830-249-9511 (option 1).