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1. I have found a pet, what should I do?
2. My neighbor's dog keeps barking. What can I do?
3. I have lost a pet, what should I do?
4. Is my cat/dog required to have a city license even if it is an indoor only pet?
5. Am I allowed to trap wildlife at my home or business?
6. Are cats included in the city leash law?
7. My cat has been causing problems for my neighbors what can I do?
8. What to do about cats causing a public nuisance?
9. Where can I get my pet vaccinated?

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1. What type of deposits are accepted?
2. When will my deposit be refunded?
3. What if I have a question about my bill?
4. Is the reading on my bill estimated?
5. Are my meter readings correct?
6. How can I use so much water?
7. How do I apply for Utility Service?
8. What utilities are provided by the City of Boerne Utilities?
9. Where can I obtain additional information?
10. What if I move to a different address?
11. What if I change my financial institution or credit card company?
12. Can I specify how much you can draft from my account?
13. Can I select my draft payment date?
14. When paying by draft, how will I know that my bill has been paid?
15. Will I continue to receive a bill if I sign up for automatic drafting?
16. After I submit my application, when will the drafting begin?
17. How much is the fee charged to be on automatic draft?
18. Who can sign up for Automatic Draft?
19. AMI FAQ'S

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1. What does the Code Enforcement Office oversee?
2. Do I need a permit for:
3. Can I sell puppies or kittens by the roadside in the city?
4. Can I have an outdoor Bar-B-Q grill on my apartment patio?
5. What is a pre-pour (foundation) inspection?
6. Does the City of Boerne control inspections and permitting for Fair Oaks Ranch?
7. As a contractor, do I need to register?
8. Where can I find out if my property has any setbacks or easements?
9. Do I need a Permit for playhouse, swingsets and other simular uses?

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1. Who do I call to find information on road closures, emergency evacuations, emergency shelters, or mass power outages, etc..?
2. How do I submit a compliment or complaint on a dispatcher?
3. Who can I contact with questions about 9-1-1 services?

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1. I live on a fixed income and don’t have a lot of extra money to spend on preparedness supplies. What should I do?
2. I keep hearing about problems with running a generator indoors. Why is it a bad idea?
3. What if I don’t have the information for my emergency contacts/meeting places?

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1. Why do I see fire trucks from different departments responding to the same incident?
2. What is the best type of fire extinguisher for my house?
3. Why is a fire engine sent when I call an ambulance?
4. How do I obtain a copy of an incident report?
5. How do I know if there is a burn ban in effect?
6. Who do I contact in case of an emergency?
7. What is the mailing address for the Fire Department?
8. Does the fire station give tours?
9. Why is it necessary to post my street number?
10. Should I have a smoke detector in my home?
11. Is the Boerne Fire Department a paid or volunteer department?

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1. What does a business inspection consist of?
2. Does the fire marshal's office conduct fire safety classes for homes or businesses?
3. May I burn trash or have a bonfire within the city limits?
4. Is there a fee for home safety, foster home, or commercial inspections?
5. May I shoot fireworks in the City of Boerne?

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1. How do I get a library card? / ¿Como puedo obtener una tarjeta de la biblioteca?
2. Does the library have public computers?
3. Who is Patrick Heath and why is the library named after him?
4. Can I pay my library fines online?
5. How can I order an item through Interlibrary Loan?

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1. What should I do after receiving a citation?
2. What can I do to keep the offense off my record?
3. I just want to pay my citation. How can I do that?
4. Can I get an extension to pay my citation?
5. I want to plead Not Guilty. What do I do?

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1. Do we really need a new City Hall?
2. What city departments will be in the new City Hall?
3. Are there any other three story buildings on Main Street?
4. How many employees will be working in the new building?
5. Will there be a "drive through" window for payments?
6. Why can't the current City Hall be expanded?
7. Why build it for 30 years out? Why not for today?
8. Who is on the City Hall Project Ad Hoc Committee and how was it formed?
9. Why is the building so close to Main Street?
10. What is the height limit for buildings on Main Street?
11. How was Randall Scott Architects chosen?
12. Is there a catering kitchen proposed for the new City Hall?
13. What about drainage issues?
14. It has been stated that this would not cost taxpayers any additional taxes. How is that possible?
15. If the City of Boerne moves ahead with the new city hall project, will it completely wipe out the general fund?
16. Could that money be better spent on other things citizens use?

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1. Where do I find the zoning of a particular property?
2. Once I find the zoning, how do I determine the uses for the zoning district?
3. How do I submit a request for a new sign in the Historic District?

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1. Does the Police Department offer fingerprinting services?
2. Where can I get a copy of a police report?
3. How do I commend or complain on an officer?
4. How can I get a copy of an Open Request Form?
5. What is the House Watch Program?
6. What hours is the police station open?
7. How do I handle speeding or reckless drivers in my neighborhood?
8. How can I contact the local driver's license office?